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1. Clearing Cache and Cookies
All of the following instructions are for clearing the cache and cookies in your web browser(s).
For Google Chrome:
- Click the three dots at the top right
- Settings
- Under Privacy, click Clear Browsing Data
- Make sure it is set to "All Time"
- Click Clear
For Safari:
- Click on Safari on the top menu bar.
- Click Preferences.
- Click the Privacy tab.
- Click Manage Website Data.
- Click Remove All.
- Click Remove Now.
- Go to the Safari menu on the top menu bar.
- Select Quit to close Safari and save your changes.
For Mozilla Firefox:
- Click the three lines on the top right
- Settings
- Under Privacy & Security, click Clear Data
- Check both boxes and click Clear
For Microsoft Edge:
- Click the three dots at the top right
- Settings
- Under Privacy, Search, and Services click Choose What to Clear
- Check the boxes for Cookies and Cached images, make sure it is set to "All Time"
- Click Clear Now
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