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3. Duo One-Time Passcode

If a student, staff, or faculty member loses access to their mobile device and needs to authenticate with Duo while they wait for a replacement device, they may request a one-time Duo code, which will expire in 12 hours and can be used for a single sign-in.

For users who have lost access to their phone, we suggest visiting the Student Technology Helpdesk to obtain a Duo Key Fob. This device will provide a reliable means of authentication, ensuring uninterrupted access to Duo services.

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