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1. Clearing Cache and Cookies

All of the following instructions are for clearing the cache and cookies in your web browser(s).

For Google Chrome:

  1. Click the three dots at the top right
  2. Settings
  3. Under Privacy, click Clear Browsing Data
  4. Make sure it is set to "All Time"
  5. Click Clear

For Safari:

  1. Click on Safari on the top menu bar.
  2. Click Preferences.
  3. Click the Privacy tab.
  4. Click Manage Website Data.
  5. Click Remove All.
  6. Click Remove Now.
  7. Go to the Safari menu on the top menu bar.
  8. Select Quit to close Safari and save your changes.

For Mozilla Firefox:

  1. Click the three lines on the top right
  2. Settings
  3. Under Privacy & Security, click Clear Data
  4. Check both boxes and click Clear

For Microsoft Edge:

  1. Click the three dots at the top right
  2. Settings
  3. Under Privacy, Search, and Services click Choose What to Clear
  4. Check the boxes for Cookies and Cached images, make sure it is set to "All Time"
  5. Click Clear Now

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